Roku TV Netflix Not Working (Let’s Fix it in These 8 Easy Steps)

If your Roku TV Netflix not working, go through this article and check useful tips to make it work again. These steps will save your day.

Roku TV Netflix Not Working

If Netflix is not working on Roku, a reset of the device is necessary. Find the remote and press the home button five times. Continue by pressing the UP arrow one time and the REWIND button twice. To finish restarting the sequence, press the fast-forward button twice.

Voila, Roku TV power/recycle is done. Enjoy Netflix app

Netflix application issue Roku TV

1. Netflix Servers Availability

This is not very possible to happen due to their stability, but just in case, continue reading.

You can simply check this using any other device in your home, like a phone, tablet, or PC. Or just give a call to a friend to check their location.

In case Netflix servers are experiencing any issues, their status is always available on their official page.

Netflix servers availability

2. Power-cycle Your Roku TV

It is also a quick and useful tip for solving lots of issues. Follow these steps:

  • Unplug your TV from the wall plug.
  • Press and hold the Power Button for at least 60 seconds (doing this will ensure there is no voltage at all.)
  • Re-plug the TV back into the wall
  • Turn your TV on
  • Check if the application is working again.

3. Uninstall The Netflix App

Another quick fix for this situation can be applied, if previous failed to resolve the issue. Let’s reinstall the Netflix application.

  • Turn Roku TV on
  • Go to the home screen
  • Navigate to the Netflix application
  • Press “*” on your remote. This will bring up the channel menu
  • Confirm to Remove the channel and wait until the operation is complete
  • Restart the TV

Roku TV app store

4. Install The Netflix App

Once you have uninstalled the app. We need to find it in the Roku channel store, download it and install it again. Follow the steps below:

  • Press the Home button on your remote
  • Find and pick “add channels”
  • In the application list find the Netflix app, click on it
  • Click Add channel and wait until the download process and installation are done
  • Go to Home and start the Netflix app

5. Check the Internet Connectivity

Yes, this can also be a cause of your issues. Poor network and high-quality video just don’t make sense together. You can test this using another device in your home. Let’s go and click on the speed test link.

Speedtest

During the test, the most important factor is the Download speed, not the upload.

For smooth watching of video on Netflix, you need a speed of 25 to 50 Mbps in this test. You can get the video even a bit below but you will experience some lags or worse quality video below 25 Mbps.

If you are not getting at least 25 Mbps, you should consider the following:

  • You need to raise your internet program for the faster one. It will cost you more, but if you want to watch high-quality videos on Netflix, you can not dodge that.
  • There is a problem with the router, or TV is too far from it. Consider resetting it by unplugging it for 60 seconds and plugging it back. Let it boot up and test it with your mobile phone if the wi-fi is working again.
  • If your router is older, consider buying a new one.

6. Update Roku TV OS/Software

You could run into several issues if your Roku TV OS is not up to date. Therefore, it’s always recommended to keep your OS updated where applicable.

It’s possible to set it to download and install the updates automatically if your Roku TV is connected to the internet. 

Check Roku TV OS update by following the steps below:

  • Press the Home button on your remote
  • Scroll down and select System
  • Go to System update and update your Roku TV OS
Roku TV system update

It’s recommended to keep your device up to date; by doing that, you ensure that all your devices will remain compatible with your TV.

8. Factory Reset your Roku TV

The last option, if all others fail, is to perform a factory reset of your Roku TV. Bear in mind that a factory reset will remove all your configuration changes as well as all the updates, and you’d need to install them again.

Try all the other options first since, while performing a factory reset, you must install all the applications and log into them again.

Factory reset:

  • Press the Home button on your Roku TV remote
  • Go to the Settings
  • Scroll down to the System
  • Select Advanced System Settings
  • Proceed with the Factory Reset

You must enter four digit code to proceed with Factory Reset and press OK. Your TV will restart, and the initial setup screen will appear.

https://www.youtube.com/embed/pKOqygKScOI?feature=oembedRoku TV factory reset

Following the steps above, your TV has the same configuration as it had on the day you bought it.

9. Factory Reset your Roku TV without Remote Controller

If there is any reason you don’t have access to your Roku TV’s remote controller, don’t worry. There is an easy way to perform a factory reset of your Roku TV without needing a controller.

To do so, locate your TV’s reset button. The reset button’s location and availability depend on your specific model, but it can be found on the back of your Roku TV. 

While TV is turned on, press and hold the reset button for approx. 15 seconds. 

To Sum Up

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