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Insignia TV Has No Sound (Check these 9 awesome steps)

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It is not a rare issue with any kind of TV manufacturer. But let’s look at Insignia TV has no sound problem.

Some people resign to solve this issue, but you do not have to be one of them. 

You can follow easy steps, and as reported, those steps can resolve more than 86% of cases where the Insignia TV has no sound issue.

Insignia TV has no sound
Insignia TV has no sound

Insignia TV has No Sound – How to Fix It?

If your Insignia TV has no sound, you need to follow simple steps. First, unplug your TV from power and wait for 60 seconds. After that, press and hold the power button for additional 30 seconds. After those two steps, plug your TV back into the plug and test its functionality.

1. Unplug a Television From The Wall Socket

Even if you have already tried to unplug your TV, ensure you follow the exact procedure. Without proper steps, this easiest step does not have to work, and your Insignia TV won’t turn on.

Make sure you identified the correct cable which is coming from your Insignia TV. With TV there are usually many other devices plugged into the same socket or power cord and you need to make sure you are disconnecting the correct cable.

Unplug the plug from the outlet

Once TV is disconnected wait at least 60 seconds. In the meantime, you can search for the power button. Once 60 seconds is up you can press and hold the power button for additional 30 seconds.

This procedure will ensure that all residual energy that remains in your TV is gone and all parts of the TV were properly turned off.

Many people do not realize that even when the TV seems to be off, some parts are always powered while the device is plugged into the socket.

Once you completed both steps you can plug your TV back into the socket and it should work again!

If you belong to a small group of people for which this procedure did not resolve the issue completely, then check the other fixes below.

2. Check Whether Your TV Is Not Muted

You may consider it a clear thing, but sometimes the easiest solutions can work well. Sometimes the TV is just muted.

Mostly, if you accidentally mute your own TV, an icon with a speaker crossed by the line appears on the screen. There are some cases it just doesn’t.

In this case, the only thing you need to perform is to find your Insignia TV remote and locate the mute button. It has an icon with a speaker and an X near it.

Mute button icon

3. Check All The Cables

Another source of the issue with Insignia TV Has No Sound can be cables. Yes, you’ve read it correctly.

Let’s check the following cables to make sure, all are connected exactly as they should be.

  • First, check if any other sound output device is not connected by the cable to the TV. In that case, TV is sending an audio signal to an output device and not to its speakers.
  • The next thing to check is if input cables such as HDMIs are connected properly, and are not wiggling in their slots.
  • Check also TV and Antenna cables are connected suitably. Missconnections can cause loss of audio signal too.
  • Last is the Power Cord. This cable may be broken or unisolated and this can cause the TV to have not enough power to support the audio.

Once you have completed the cable check, try the soft reset again.

4. The Audio Settings Of Your Insignia TV

If the steps above didn’t help you, and your Insignia TV has no sound still, let’s look at audio settings

Follow the points below:

  • Grab Insignia TV Remote, locate and click the Menu button
  • Pick Audio
  • Make sure the TV speakers are on Auto
  • Go to Digital Audio Format / Audio Delay
  • Change the audio format to PCM
  • Close the settings and restart your TV

If this didn’t help and you are using other devices such as Firestick TV or Roku TV, we’ll have a look at their audio settings as well.

5. Reset The Audio Settings

Let’s assume none of the steps above did not resolve your issue. Another hack we can do is to set audio settings to factory settings.

  • Starting with the remote, locate and press the Home button
  • Search for the tab Audio
  • Pick Reset audio settings
  • Confirm, that it is your desired action
  • Wait until settings are applied and restart the TV

6. Factory Reset Of The Insignia TV

In case you will perform a factory reset on your TV, you should know that all settings will be erased. So please, consider this step carefully.

If you are decided to try this for audio recovery, do the following:

  1. Grab your Insignia TV remote
  2. Select Settings
  3. Then Device & Software
  4. And then Reset to Factory Defaults

Give the TV enough time to reset to factory settings and try the sound.

7. Check If All HDMI Connectors Are In The Exact Places They Should Be

If the previous trick called power cycling didn’t help, another one we can try is to check if all HDMI connectors are plugged in correctly.

The popularity of smart streaming devices like Roku TV and Firestick connected to TVs is on the rise. Due to this a bad HDMI connection problem appears more often.

If there is any input device plugged into your Insignia TV via HDMI port, make sure that the connections are stiff. Unplug them gently wiggling them up and down and plug them back, ensuring the proper connection.

Usually, an HDMI cable is used to connect the desktop PC and computer screen. You can use this HDMI cable to troubleshoot your TV.

Roku TV inserted into HDMI port

If you have just one HDMI cable in your house, make sure you follow the steps below:

  • Check visually if the cable is in good shape
  • Unplug and plug in both sides of the cable

HDMI cables are cheap; if you are not sure your cable is 100% fine, then it is a good idea to buy a new one anyway.

Once you are sure your HDMI data cable is fine do the same procedure for your power cord.

If your power cord is loose or otherwise damaged, replace it immediately.

Many people do not connect their electronics directly to wall sockets but use extension cords or surge protections.

The best option here is to plug your TV directly into a wall socket. If it is not possible, at least try to change your extension cord to a different one.

Now that you know, that all HDMI connectors are in place, check if you choose the right input as well. Over each port on the back of a TV, there is a label. Check if the desired input device is plugged into the right labeled output. Remember that label.

Then, grab an Insignia TV remote, (not Roku TV, or any other device, just Insignia TV one) and find the button SOURCE or INPUT. Click that button and from the list, select the HDMI port you remembered.

8. Insignia TV Support

If you confirmed even with step 3. and the Insignia TV has sound, but no picture issue is still present, there is likely a hardware error with the backlight strips or even worse. In this case, you have no other option than contact Insignia support. Don’t worry, the guys are professionals and will help you solve the issue:

9. Insignia TV Warranty

Probably Insignia TV support already told you, but if you want to get rid of that Insignia TV has sound, but no picture issue, you should look for an active warranty on your TV.

If still active, you will describe this issue to the manufacturer, and thus you didn’t do any physical damage, they should determine this is covered under warranty. Therefore they will replace or either repair the TV

Some manufacturers offer even in-home services. Definitely worth a shot.

To Sum Up …

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