Insignia TV is an excellent device because it n you to use various video streaming applications, for example, YouTube. However, some users reported that the YouTube application needed a fix on their Insignia TV since it was not working correctly.
If the YouTube app is not working on Insignia TV, it can be pretty frustrating, especially if you own a new model or your TV has served you well for a long time.
Do not worry; there are easy tricks you can do to solve those issues on your own, and based on feedback from other people, these steps can fix the problems with Insignia TVs for which the YouTube application is not working correctly.

YouTube App is not Working on Insignia TV – How to Fix it?
If YouTube app is not working on your Insignia TV, perform the following steps: Unplug your TV from power and wait for 60 seconds. After that, press and hold the power button for additional 30 seconds. After those two steps, plug your TV back into power, and it should work again.
Once you’ve done the steps, give your Insignia TV a few minutes to start correctly and test the application’s functionality. If the steps above did not fix your issue, continue below with the other steps.
1. Unplug your Insignia TV
Restarting your Insignia TV is the most common step while resolving the YouTube application issue on Insignia TVs. The process of device restart clears up its cache, which might be the problem with the YouTube application not working.
All issues like screen freezing, applications crashing, sound acting up, TV slowness, etc., can be caused by Insignia’s cache.
Even if you have already tried to unplug your TV, ensure you follow the exact procedure. Without proper steps, this easiest step does not have to work, and your Insignia TV won’t turn on.
Make sure you identified the correct cable which is coming from your TV. With TV, many other devices are plugged into the same socket or power cord, and you need to make sure you are disconnecting the correct cable.

Once TV is disconnected, wait at least 60 seconds; in the meantime, you can search for the power button. Once 60 seconds are up, you can press and hold the power button for 30 seconds.
This procedure will ensure that all residual energy in your TV is gone and all parts of the TV are properly turned off.
Many people do not realize that even when the TV seems to be off, some parts are always powered while the device is plugged into the socket.
Once you complete both steps, you can plug your TV back into the socket, turn on the TV, and the YouTube TV app should be working again.
If you belong to a small group of people for which this procedure did not resolve the issue thoroughly, check the other fixes below.
2. Force Stop YouTube and Clear its Cache
If the previous step didn’t fix your issue, continue with the Force stop of your YouTube application and clear the application cache.
Perform these steps to force stop your YouTube application:
- Go to Settings
- Select Applications
- Go to Manage Installed Applications
- This will bring you to the list of your installed applications – scroll down and click on YouTube
- Select Force Stop from the menu

- When the application stops, select Clear Cache and Clear Data
The cache is just a collection of data stored within the device to make it run faster. Sometimes, it ultimately has the opposite effect and slows the application down because it takes so much valuable storage.
All the issues like freezing, buffering, applications crashing, or slowness can be caused by your Insignia TV’s cache.
3. Reset Insignia TV WiFi Network
If the issue persists, follow the next steps to reset the TV’s Network. First, you will log off your internet and then log back in.
Follow these steps to reset Insignia TV WiFi Network:
- Press the Home button on your Insignia TV remote
- Go to Settings
- Select Network
- Find your WiFi network in the list, hover over it, and press the three horizontal lines button on your remote
- Press Select
- It will force your Insignia TV to forget the WiFi network it is connected to – reconnect back to the network after that

4. Check if the YouTube Servers are Up
Ensure there is no ongoing issue with YouTube servers.. Even though this is not happening very often, it could be the root cause in some cases. You can also check the YouTube application on another device, for example, a smartphone, tablet, laptop, etc.
If the YouTube servers are down, you don’t have options other than waiting until the issue gets resolved.
You can check for the announcements on social media, like Twitter, if there is no post related to the YouTube application issue. As another option, you can also check the servers’ availability on Downdetector websites.

If you have yet to find any announcement of YouTube servers being down, continue reading below for additional methods of fixing your issue.
5. Reinstall the YouTube Application
When none of the steps above helped and YouTube servers seem to be up and running, continue with these steps to reinstall the YouTube application.
- Go to Settings
- Select Applications
- Go to Manage Installed Applications
- This will bring you to the list of your installed applications – scroll down and click on YouTube
- Select Uninstall from the menu
- Turn your Insignia TV off and on again

Now, install your YouTube application back again:
- Go to Settings
- Select Applications
- Go to Appstore
- Search for YouTube and install the application
6. Restart your WiFi Router and Check the Connection Speed
There might be a problem with your WiFi router, even if you have not noticed any issues. You can check that by connecting the other devices. If you are facing a problem connecting other devices to your WiFi, there might be an issue with your WiFi router.
If this is the case, I recommend you quickly restart your WiFi router.
Disconnect your router from the socket or power cord, wait for about 60 seconds and plug the device back. Your TV will reconnect to the network automatically in a while. Once done, recheck your YouTube TV application functionality.
If restarting your WiFi router did not fix the issue, it could be because of a problem with your connection speed. Poor network and high-quality video don’t work well together. You can test your internet connection speed using another device, for example, your smartphone. Let’s go and open the Speedtest website by clicking on this link.

During the test, the most crucial factor is the Download speed, not the Upload.
For smooth watching of video using a video streaming application, you need a result of 25 to 50 Mbps in this test. You can get the video even with a bit slower internet speed, but you will experience some lags or worse quality video below 25 Mbps.
If you are not getting at least 25 Mbps, you should consider the following:
- You need to change your internet program for the faster one. Of course, it will cost you more, but you cannot avoid that if you want to watch high-quality videosusing YouTube application
- There could be a problem with the router, or TV is too far from it. Consider resetting it by unplugging it for 60 seconds and plugging it back. Then, let it boot up and test it with your mobile phone to see if the internet speed improved.
- If your router is old, there could also be a root cause of your troubles, so consider buying a new one.
You can fix YouTube application not working issues by following the steps above for some time. But it could be temporary until you follow the recommendations.
Contact your internet provider for assistance if you’re facing internet connection problems on multiple devices.
7. Update Insignia TV Operating System
It is not a secret that modern Smart TVs are small computers. It means they are running on various operating systems. Those systems are very complicated and can require regular updates to fix different kinds of issues.
You could run into several issues if your Insignia TV OS is not up to date. Therefore, it’s always recommended to keep your OS updated where applicable.
Follow the steps below to update the software on your Insignia TV:
- Press the Home button on the remote control
- Go to Settings
- Select Device and Software
- Go to About
- Select Check for Updates
- If there is a new update proceed with updating your TV by pressings Download and Install button

It is perfectly fine if this process takes a couple of minutes. Be patient and leave the TV without any interaction until it informs you about a successful finish.
I also recommend checking the updates for your YouTube application and updating it if applicable.
8. Factory Reset your Insignia TV
The last option, if all others fail, is to perform a factory reset of your Insignia TV. Bear in mind that a factory reset will remove all your configuration changes as well as all the updates, and you’d need to install them again.
Try all the other options first since, while performing a factory reset, you must install all the applications and log into them again.
Follow these steps to perform the Factory Reset of your Insignia TV:
- Press the Home button on your remote
- Select Settings
- Go to Device and Software
- Select Reset to Factory Defaults
For older TV models, factory reset steps can be slightly different.
Following the steps above, your TV has the same configuration as it had on the day you bought it.
To Sum Up …
- YouTube App is not Working on Insignia TV – How to Fix it?
- 1. Unplug your Insignia TV
- 2. Force Stop YouTube and Clear its Cache
- 3. Reset Insignia TV WiFi Network
- 4. Check if the YouTube Servers are Up
- 5. Reinstall the YouTube Application
- 6. Restart your WiFi Router and Check the Connection Speed
- 7. Update Insignia TV Operating System
- 8. Factory Reset your Insignia TV
- To Sum Up …
Like any other electronics, Insignia TVs can face multiple issues, for example, the YouTube application not working. However, there are many ways to make YouTube work on your Insignia TV, and if you check all tips and guides on this page, there is a high chance you will resolve your problem with the application.
It’s a good idea to start with the easiest step, restarting your Insignia TV device. That will restart your TV, which is the root cause of the issue in most cases.
With some older models, buying a new TV can be a great idea. However, with a new TV, you can get significantly better value, including a full warranty, for a slightly higher price.
If your TV is new, check if you still have a warranty on your device and use that if possible.
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