If your TV experience this issue, it can be pretty frustrating, especially if you own a new model or if your TV has served you well for a long time.
Do not worry; there are easy tricks you can do to solve those issues on your own, and based on feedback from other people, those steps can fix more than 86% of
LG TV won’t turn on – how to fix it?
You need to follow simple steps if your LG TV won’t turn on. Unplug your TV from power and wait for 60 seconds. After that, press and hold the power button for additional 30 seconds. After those two steps, plug your TV back into power, and it should work again.
1. Unplug a Television from the Wall Socket
Even if you have already tried to unplug your TV, ensure you follow the exact procedure. Without proper steps, this easiest step does not have to work, and your
Make sure you identified the correct cable which is coming from your TV. With TV, many other devices are plugged into the same socket or power cord, and you need to make sure you are disconnecting the correct cable.
Once TV is disconnected, wait at least 60 seconds; in the meantime, you can search for the power button. Once 60 seconds is up, you can press and hold the power button for additional 30 seconds.
This procedure will ensure that all residual energy in your TV is gone and all parts of the TV are properly turned off.
Many people do not realize that even when the TV seems to be off, some parts are always powered while the device is plugged into the socket.
Once you completed both steps you can plug in your TV back to socket and it should work again!
If you belong to a small group of people for which this procedure did not resolve the issue thoroughly, check the other fixes below.
2. Remove Batteries from LG Remote Control Unit
Another widespread issue can be caused by freezing the remote control unit.
You can quickly fix this by removing both batteries from the remote control.
While batteries are out of the device, press and hold the power button on the remote control for at least 30 seconds.
This will ensure all residual energy is depleted from the unit and will fully restart once you put the batteries back.
Make sure you are waiting for at least 30 seconds. Do not try to skip on little things.
If you have the option, it is a good idea to replace batteries while doing this procedure, even if you think they are still good. This will ensure one of the old batteries does not suffer from a manufacturing defect.
As those two steps can be enough to fix your
3. How to Factory Reset LG TV
This step expects that you were able to turn on your TV with two previous tips.
Those are steps how you can factory reset your LG TV:
- Press the Gear button on your remote control
- Go to All Settings (on some models, this step can be called Advanced Settings)
- Go to General
- Go to Reset to Initial Settings
- Your TV will automatically reboot
- Follow the initial setup wizard
Thanks to those steps, your TV will go to default settings, and your TV will be basically in the same state as a brand-new TV.
For older TV models, factory reset steps can be slightly different.
4. How to Factory Reset LG TV without Remote Control
Many do not know, but you can reset your LG TV to factory default settings without the original remote control unit.
The first thing you need to do here is to find a power button and other control buttons directly on your
Some models of LG TVs can be reset by holding Power Button for 10 seconds. Try that first!
Once you have located your control buttons, power up your TV and follow those steps:
- Use joystick on TV to navigate to Menu
- Go to All Settings
- Go to General
- Go to Reset to Initial Settings
- Your TV will automatically reboot
- Follow the initial setup wizard
If you can not find control buttons or if you face other issues, try the following tips.
Look around the house. You can have the universal remote control unit to control your
If you have
If you have a USB Keyboard in your house (your desktop PC usually has one), plug it into your
5. Change Input for Your Signal Source
It is widespread that your TV is fully functional, but you are not seeing any picture on your screen.
This can be caused by different reasons, including the failure source of the signal. Usually, it can be a cable box, computer HTPC, DVD player, or any streaming device like Google Chromecast or Apple TV.
Before you try to troubleshoot those source devices, try those steps first.
6. Change Source Input on Your LG TV
All modern
Change Source with Remote Control
- While your TV is ON, press the “Source” button on your remote control
- One by one, try all other inputs available on your TV
Change Source without Remote Control
- While your TV is ON, press the “Menu” button on your remote control
- With the “Volume” buttons, navigate to different source input and accept new settings by pressing the “Menu” button
- One by one, try all other inputs available on your TV
Some models of
LG TV have a dedicated “Source” button directly on the TV. This can make your life easier in scenarios without the remote control.
7. Make Sure Your Power Socket is Good
Whenever you have issues with any electronics in your house, it is a good idea to check the power socket and power cord.
Without electrical skills and tools, checking if your power socket is 100% fine is hard. Anyway, you can still plug your TV into another socket.
The best scenario is using an extension cord from a different wall or better from a separate room.
If your TV was initially plugged into an extension cord, try to replace that as well.
Some TV models have a replaceable power cord. Still, in most cases, you will not have any replacement lying around in the house. If you do not have a second power cord, you can visually check if the cable is not damaged.
8. Check if Your TV Backlight Failed
You would not believe how often it happens that the backlight stops working on modern TVs.
Luckily it can be easily checked if your TV is affected by this common issue.
You will need the flashlight for this. The stronger flashlight, the better.
Power ON your TV and look at your screen with a flashlight ON. Go as close to your TV screen as possible.
If your backlight is broken, you should see a very dim picture in a place where you shine with your flashlight.
In this case, you need to replace the backlight to fix your TV. Usually, you can find hardware repair stores in your area.
9. TV Electronics Gone Bad
The last option if all others fail is that your electronics have just gone bad.
This can happen with age, but it can also result from the light storm in your area.
Unfortunately, there is no easy way to determine this without opening your TV. It is not recommended to do that if you do not have an electrical background and you are not a certified specialist.
If you need to replace electronics on your TV, you can find hardware repair stores in your area.
10. Use Your Warranty For New LG TVs
If you bought your TV recently (less than one year), you have a warranty covered by LG. You can check details about the warranty directly on the LG website.
With an active warranty, hardware issues like broken electronics should be covered by the manufacturer. Contact LG support for more details.
11. Contact LG TV Support
In rare cases when you cannot solve sound issues by following the tips above, you can always contact LG support.
In most cases, they can connect directly to your TV and help you remotely.
You need to have internet working on your TV to allow LG experts to help you remotely.
LG Premium Support support line is available 8 AM – 9 PM (EST) and 7 days a week for US customers.
To contact LG support, you need to call 1-800-243-0000 or 1-850-999-4934.
Once you are on the line with support, they will ask you for a remote management PIN so that they can reach your TV.
You can prepare this PIN before the call to speed things up.
Following is a guide on how you can find a support PIN on your LG TV with WebOS 5.0 (models 2020 and newer):
- Press the Settings button on your remote control
- Go to All Settings
- Go to Customer Support
- Go to Quick Help
- Select LG Remote Service
- Agree with Service Agreement
- The PIN will show up on your TV screen
Following is a guide on how you can find a support PIN on your LG TV with WebOS 4.5 (models 2019 and older):
- Press the Settings button on your remote control
- Go to All Settings
- Go to General
- Go to Customer Service or About this TV (differ on different models)
- Go to Quick Help
- Select LG Remote Service
- Agree with Service Agreement
- The PIN will show up on your TV screen
Following is a guide on how you can find a support PIN on your LG TV with WebOS 4.0 (models 2018 and older):
- Press the Settings button on your remote control
- Go to All Settings
- Go to General
- Go to Customer Support or About this TV (differ on different models)
- Select LG Remote Service
- Agree with Service Agreement
- The PIN will show up on your TV screen
To sum up …
- LG TV won’t turn on – how to fix it?
- 10. Use Your Warranty For New LG TVs
- 11. Contact LG TV Support
Like any other electronics,
If your TV is still broken, you should look for expert help in your area.
Also, it is a good idea to consider if you can buy a new TV, rather than fixing an old one.
With some older models, buying a new TV can be a great idea. With a new TV, you can get significantly better value, including a full warranty, for a slightly higher price.
If your TV is new, check if you still have a warranty on your device and use that if possible.
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